Grief Chat

Chat directly to a specially trained bereavement counsellor

Free, professional support through grief with a qualified bereavement counsellor

At GriefChat, we believe professional bereavement support should always be accessible to those in need.

We support organisations in helping those dealing with grief by providing them with a safe space for bereaved people to be able to share their story, explore their feelings and be supported by a qualified bereavement counsellor. In addition to this, GriefChat can help bereaved people to consider if they need additional support and where to get this from.

Bereavement will impact everyone differently, though often deeply. The wait that many are forced to face for professional support can have detrimental effects on an individual’s personal life, work life and own self-care.

Early intervention and counselling can help to prevent or lessen further mental health challenges that can come with grief. That’s why organisations from bereavement charities to insurance providers across the country have already chosen to incorporate GriefChat into their own support plan for bereaved people.

GriefChat gives any bereaved person the opportunity to speak with a qualified, professional bereavement counsellor via online instant chat service, Monday to Friday 09:00 – 21:00 (GMT), no matter where they are in the world at no cost to them.

We can also provide one to one counselling and information on support services in their location, as well as provide resources and information on how to better support bereaved people and provide an understanding on different types of grief.

What makes GriefChat different?

The first of its kind and completely unique; we are the only organisation that makes bereavement support with a professional, qualified bereavement counsellor immediately accessible and free for the user.

At the point of recruitment, all of our counsellors carry a minimum qualification of a Level 4 Counselling Diploma with a minimum experience of 100 practice hours, with many achieving degree and postgraduate qualifications in this area.

Additionally, our counsellors must undergo professional supervision and provide evidence of continuing professional development. We also provide ongoing specialist training and development for them, so they can continue to provide specialist support across many areas of grief.

You will always receive the same high-level dedication and professionalism on GriefChat, no matter which counsellor you end up talking to.

How does GriefChat work?

GriefChat makes it possible for organisations to provide free and professional bereavement support to others. By becoming a partner, you can enter into a variety of agreements depending on the need of your organisation.

Most popular by far is the GriefChat instant chat box, which makes it possible to speak with a counsellor Monday to Friday, 09:00 – 21:00 (GMT).

Chat with a bereavement counsellor

The GriefChat service allows any bereaved person to talk instantly with a professional bereavement counsellor, Monday – Friday 09:00 – 21:00 (GMT).

GriefChat webchat is available exclusively through our partners, so to use this service, please visit one of our partner pages in Charities or Funeral Directors.

If you are looking to access bereavement support and counselling, please visit our GriefChat Counselling page or head over to our partners at AtALoss.org

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