I cannot say Thank you enough to Bob Bowater and the team. They were amazing when my mum passed in September. Treated me with nothing but kindness and respect. Bob is kindness personified He helped me plan a ceremony for mum that was tasteful and personal.I will never forget the kindness shown.Thankyou once again.
– P. Prude
Bob Bowater was our Funeral Director when my wife passed away very unexpectedly, and I can’t praise him and the team highly enough. He genuinely cared about helping and supporting us as a family and he judged the manner in which to engage with us perfectly.
Thanks Bob. I really appreciate what you did for us.
– A. Cray
I would just like to thank the whole team for all they have done to make this experience so painless. They have been there every step of the way offering their support and kindness. Nothing was too much for them – they just wanted to be there for my family. Thank you.
– M. Coulter
As a vicar I have worked alongside many undertakers. Head & Wheble are second to none and I heartily recommend them. Their staff are kind, caring, honest, reliable and genuinely good people.
– G. Russell
I would highly recommend Bob and the team at Head and Wheble. At a very difficult time, he handled my husband’s funeral with sensitivity and understanding. His approach was friendly and sympathetic whilst being thoroughly professional at all times. Bob was always available, day or night and could easily be contacted by phone or email. He went above and beyond and made things so much easier for us all. He could not have been more helpful or done more for us all. Nothing was ever too much trouble, and I cannot thank him enough for all the support he offered at this most difficult of times. I have no hesitation whatsoever in wholeheartedly recommending Head and Wheble and I cannot thank them enough.
– Maureen S
I cannot thank Bob and his team enough for the support and professionalism they gave me handling my dear Mother’s arrangements. From start to finish it was a true test of top-quality customer service. Good to see that in these trying times. Thank you once again.
– N. Murray
Bob and the team are totally professional from start to finish having used them for 3 family funerals in the last 5 yrs I could not say anymore.
– S. Ainsworth
I would like to thank you very much for the ‘complete’ service that you gave us for the arrangements for Joan’s cremation. From the prior design of the service discussed with Joan, all the arrangements and your excellent execution of the service at the crematorium. It was all very much appreciated.
– L. Cox
I wish to send my sincere thanks to you and your whole team at Head & Wheble.
Thank you for looking after mum while she was in your care and helping us through the service and burial. We, my sister and I felt supported and confident our mum would have a good send off.
– L. Pope
On Behalf of Mum and the whole family we would like to extend our heartfelt thanks to you and your team for helping to give Dad a lovely send off. The service was warm, amusing, and genuine. At all times I knew we were in the hands of caring professionals and good friends.
– G. Toy
Losing an elderly Parent may not be a shock but brings a huge sense of loss. The knowledge, expertise, grace and professionalism Head & Wheble brought to us at this sad time meant that all the formalities were seamlessly taken care of. We were guided throughout every process and did not have to concern ourselves with anything other than the content of Dad’s funeral service, which was the element hugely important and personal to us. We would not hesitate to recommend the dedication and service level of this highly professional and caring Team.
– J. Frampton
I am so glad that we had your help and input with today. You have really helped us ever since I first made contact with you. The care and patience and pertinent information you have provided at every step has been second to none. Everything went smoothly and as well as we would have hoped. Your guidance certainly helped that to happen. Thank you again for your help with everything.
– S. Viney
On behalf of my family and I, we would like to extend a heartfelt thank you for making the most devastating thing to ever happen to us as smooth and perfect as yesterday was. It was just what she would have wanted. Thank you very much.
The care and attention on the day was truly amazing . All of your team were so caring, kind and very professional especially James. What a delightful young man you should be really proud to have him with you at Head and Wheble. Thank you for all your help at such difficult time.
– J. House
Thank you for taking care of us yesterday and leading us through the proceedings, you helped to make a very difficult day more bearable. Thank you also for looking after Dad, it has been a comfort to us knowing he has been in such safe hands.
– Barbara, Adrienne and Matthew
We are so grateful for your guidance over a difficult time. Everything seemed to go very smoothly except for my error about the flowers, swift action put things right & the scent of flowers wafted into the pews. Your courteous manner & sense of humour, when appropriate was appreciated. I would have no hesitation in recommending your firm should the occasion arise.
Aunties Funeral exceeded our expectations. The Funeral went exactly as she would have wanted. Bob was so kind, considerate and understanding. Bob kept me well informed throughout, he made everything so easy. 2 years earlier we used Bob at Head & Wheble for my husbands Funeral we could not thank him enough then. Wouldn’t hesitate in recommending Bob at Head & Wheble.
– R. Bristow
I just wanted to thank you, on behalf of Terry Webb’s family, for all you have done to ensure that Terry’s funeral, and then more recently, his ashes scattering ceremony, ran smoothly and without complications or frustrations. Your sense of humour helped greatly! You always demonstrated such understanding, care and professionalism. I can honestly say, that given our family dynamics, you held things together and got us all through a difficult time. Uncle Terry would have been proud too!
– V. O’Neill
Funeral director Bob Bowater helped arrange the funeral of my uncle, and the disposition of his ashes. His email correspondence was courteous, clear, and prompt — all of which made planning two sad events go well. In person, Bob is a friendly, steadying presence, both capable of finding lightness in a dark time, and equally willing to lend a sympathetic ear to grieving relatives. I strongly recommend his services to any who may need them.
– P. Nel