SAIF Care

The National Society of Allied and Independent Funeral Directors

What is Safe Care?

SAIF Care bereavement support is offered by SAIF – the National Society of Allied and Independent Funeral Directors.
The service is available to the clients of all SAIF Funeral Directors.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.

People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life. This is why we offer the SAIF Care service.

SAIF Care bereavement support provides a range of services to bereaved people over the age of 18.

There is also the option for referral into *counselling by telephone, webcam or face to face in your local area by our skilled and qualified bereavement counsellors.

(*Fees may apply for this service)

SAIF Helpline

Helpline support Freephone: 0800 917 7224

Opening Hours: 9am-9pm (GMT) Monday-Friday, excluding Bank Holidays.

Friendly, supportive helpline staff who are available to offer information, advice and a listening ear.

Email support and information at help@saifcare.org.uk.

testimonials

Posted on Google Google
Sophie Spurgeon
21 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Robert, James and all at H&W went above and beyond to support us during such a difficult time for the family during the recent passing of our grandmother. She didn't want a funeral but they supported us to create a small and meaningful celebration of her life before cremation and took care of everything with such care and professionalism. Highly recommend.
Posted on Google Google
Debbie W
1 July 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My brother requested no funeral, so we had a direct cremation. I wanted to be there though to see his coffin pass through the crematorium chapel. The result was very dignified and exactly as I’d hoped. Simon Head and his team are lovely - kind, caring people who make it all look effortless but clearly work very hard to achieve this level of professionalism. I couldn’t recommend highly enough.
Posted on Google Google
Emily Brittain
21 October 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service, really caring and supportive throughout process
Posted on Google Google
D “D”
24 July 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This lovely family really care about what they do. Sadly, I’ve had to use them twice now I lost my mother and then very recently, my father. Simon and Catherine and everybody at Head And Wheeble are also very kind, thoughtful and supportive. One meeting and then I never had to repeat anything they took care of it all and let me get involved as much as I wanted to. Thank you for helping me to get through everything.
Posted on Google Google
Sarah Obrien
21 June 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A very caring and professional company from when they took my dad till the service they clearly care about what they do and a excellent service is provided thankyou
Posted on Google Google
Nicola Nelson
12 January 2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot recommend them enough. So kind and sensitive. So professional. They made my father's funeral so special.
Posted on Google Google
Paula Haynes
29 September 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
For a second time we have been in the best possible hands. Simon and his team looked after us with absolute professionalism, warmth, understanding and humour which saw us through another unbelievably sad time. From the very beginning they were with us, and we feel that even now their kindness continues to quietly ripple through. What a wonderful bunch of people - thank you!
Posted on Google Google
Maxwell
6 September 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I haven’t tried them out yet. But got advertised a cremation and burial for £995. Dying to try it out
Posted on Google Google
Susan King
6 March 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Head & Wheble are exceptional funeral directors who I can highly recommend. My brother passed away under unfortunate circumstances and we nearly gave him a direct cremation. Thank God we came to senses the day before the cremation was due to take place. Cheryl was extremely understanding of our change of mind and reorganised everything for us at very short notice. This was all handled with kindness and nothing was too much trouble. We don't live in Bournemouth so everything was arranged over the telephone and email. Cheryl recommended a celebrant, Chris Kelly, who delivered the service with caring and professionalism. H&W also recommended a venue for the reception afterward. The crematorium was beautiful and my brother got a decent send-off and this was all thanks to Cheryl and the team.